We at Tech Thrive are committed to ensuring your satisfaction with our products. Please read our refund policy carefully to understand your options in case you need to return an item.

14-Day Return Policy: 

You have 14 days from the date of receiving your item to request a return.

Eligibility for Return:

To be eligible for a return, your item must be in its original condition, unworn or unused, with tags, and in its original packaging. Additionally, you must provide the receipt or proof of purchase.

Initiating a Return:

To initiate a return, please contact us directly. Once your return is approved, we will provide you with a return shipping label and detailed instructions on where and how to send your package. Please note that we cannot accept returns without prior authorization.

Damages and Issues:

We kindly ask you to inspect your order upon receipt. If you discover any defects, damages, or if you receive the wrong item, please contact us immediately so that we can address the issue promptly.

Non-Returnable Items: 

Certain items are non-returnable, including perishable goods, custom products, personalized items, and personal care goods. Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. Please reach out to us if you have any questions or concerns regarding the eligibility of your item for return. Please note that sale items and gift cards are also non-returnable.

Exchanges: 

For exchanges, we recommend returning the original item and placing a separate order for the new item to ensure the fastest processing and delivery.

Refunds:

Once we receive and inspect your returned item, we will notify you of the approval status for your refund. If approved, the refund will be processed automatically to your original payment method. Please be aware that it may take some time for the refund to reflect in your account, as processing times vary depending on your bank or credit card company.

For further assistance or inquiries regarding our refund policy, feel free to contact us at:

Email: techthrive.business@gmail.com
Phone: (520) 317-6662

Feel free to contact us during our business hours for prompt assistance.